To reset a security camera or video doorbell, restart it first, then hold its reset or setup button. Ring says to hold the setup button for 20 seconds. Tapo says 5 seconds until the LED blinks red, or 10 on some models. eufy says 10 seconds until two beeps, and Arlo says about 10 to 15 seconds. Button location and timing change by model, so use the maker’s page below.
PCBy the Pixl Canada install team. Each maker’s help page read October 31, 2026, with its update date where shown. 7 min read. CAD, before tax.
- Blink, Ring, Tapo, Lorex, eufy, Reolink and Arlo
- Hold times and button locations by model
- What to do before and after a reset
- When Pixl can reconnect the device
- Restart first. A reset erases settings and you will need to set the device up again in its app.
- Find your exact model. The button is on the back, under a faceplate, in a battery bay or behind a cover, depending on the device.
- Menu names change by firmware. Check the manufacturer’s page for your model.
What should you try before a factory reset?
A restart (power cycle) keeps your settings. A factory reset erases them and returns the device to setup mode. Try the lighter step first.
- Check power and WiFi. A dead battery or a router that moved is the usual cause. See camera offline or not recording and how to reset a router.
- Restart the device. Ring says to remove battery packs for 10 seconds then reinsert them, unplug plug-in devices for 10 seconds, or turn a wired doorbell’s switch or breaker off and on.
- Update the app and firmware. Menu names change by firmware, so follow your app’s current screens.
- Reset the device. Use the table below for your brand. Charge a battery camera first, as Arlo advises.
- Set it up again. Add the device back in its app, join your WiFi and recheck alerts.
How do you reset each brand?
These steps come from each maker’s own help page. Pages for other models of the same brand can differ.
| Brand | Hold the button for | Sign it worked | Maker page and date |
|---|---|---|---|
| Ring (doorbells and cameras) | 20 seconds, then release | Ring says you may need to set the device up again in the app | Ring Help, shown as updated two months before October 31, 2026 |
| Tapo (TP-Link) cameras | 5 seconds with a pin; 10 seconds on the C630, C660 and C645D; C425: 5 on V1, 10 on V2 | LED blinks red and the camera reboots | TP-Link FAQ, updated September 23, 2026 |
| Blink Sync Module (Core, 2, XR) | Until the LED turns solid red, then release | Blinking blue and solid green LEDs: ready for setup | Blink Support, no date shown |
| Blink Mini and Mini 2 | More than 5 seconds while plugged in and the LED is solid red | LED blinks slowly blue: ready to add | Mini and Mini 2, no date shown |
| Lorex WiFi cameras | 10 to 15 seconds with a pin | LED blinks rapidly, then reconnect in the Lorex app | Lorex help, no date shown |
| eufy cameras | 10 seconds on the Sync button | Two beeps | eufy article, updated November 11, 2025 |
| Reolink | About 10 seconds on bullet and dome models; E1 models until a melody plays | A confirmation tone or melody | Bullet and dome and E1 models, no date shown |
| Arlo wire-free | About 15 seconds (10 on the Pro 2K and Ultra 4K) on the Sync button | LED blinks blue, then amber three times | Arlo support, updated January 7, 2025 |
The eufy article is on its US site. If the link sends you to the Canadian store, search eufy’s support pages for your model.
Reset did not fix it, or you changed your router?
Send a photo and the model. Pixl reconnects and sets up cameras and doorbells. WiFi cameras from $200 for one or two. You pay after the job.
Where is the button on each model?
| Device | Where the button is | Notes |
|---|---|---|
| Ring doorbell with internal battery | On the back | Removable-battery doorbells: under the faceplate on the front |
| Ring wired doorbell | Under the faceplate, on the right side | Only press the button. Do not touch the doorbell wiring |
| Ring Outdoor Cam (formerly Stick Up Cam) | Inside the battery compartment | Other Ring cameras: on top |
| Tapo pan and tilt | Tilt the lens up to reach the hole | Outdoor Tapo models: loosen the screws and remove the back cover |
| Blink Mini 2 | Bottom side, where the mount connects | Disconnect the mount first. A Mini reset does not remove it from your account |
| Reolink E1, E1 Pro | Rotate the lens to find the button | E1 Zoom: press the reset hole with a needle. Default login after reset is admin with no password |
| Arlo Pro 3, 4, 5, Ultra, Ultra 2, Go 2 | Sync button, reached by releasing the camera from its housing | Hold about 15 seconds. If you hold over 30 seconds, wait one minute and try again |
| Lorex W281AA, W282CA, W261AS, W261AQ, LNWDB1, V261LCD | Reset button; press once to start the camera hotspot when you change router | Then join the hotspot and your WiFi in the Lorex app. See Lorex’s router-change article |
Battery models of Reolink and other brands can use different steps, and wired kits reset at the recorder. Open the maker’s page for your exact model.
What happens after a reset?
| Step | What to do |
|---|---|
| Re-add the device | Add it again in the maker’s app and join the right WiFi. Arlo says a camera must be set up again after a reset |
| Check the account | Tapo removes the camera from your TP-Link account when you remove it in the app. Blink says a Mini reset does not delete it from the account. Remove it yourself before you sell it |
| Set a new password | Reolink cameras return to the admin login with no password, so set one straight away |
| Test live view and a recording | Walk past the camera and check the clip |
When can Pixl reconnect your camera or doorbell?
Pixl mounts, connects and sets up cameras and video doorbells, including ones you already own. A unit that will not reset may need the maker’s support.
| Job | Pixl price |
|---|---|
| One or two WiFi cameras, booked alone | From $200 |
| A WiFi camera added to another job | $89 each |
| Video doorbell | $99 battery, $149 wired on existing wiring |
| Home WiFi or mesh setup | From $129 |
| Wired doorbell plus one camera, as an example | $149 + $89 = $238 |
See camera setup for cameras you own, video doorbell installation and WiFi installation. If the picture is the problem, not the connection, see how to clean a doorbell camera.
How does booking work?
- Send a photo and the model. The device, the spot and your router.
- Get a price in writing. WiFi jobs get a fixed price.
- Choose a day. Same-day service is available when we have an opening.
- We reconnect and test. Live view and alerts are checked with you.
- Pay at the end. Card, e-transfer or cash once it works.
Need a camera or doorbell set up again?
Fixed price from photos. You pay after the job.
You need the reset steps for Blink, Ring, Tapo, Lorex, eufy, Reolink or Arlo, or you want the device reconnected.
Your brand is not listed, or the device will not power on. Open the maker’s help page for your model. A dead unit may need the maker’s repair or replacement.
Resetting a security camera or doorbell: frequently asked questions
How do I reset my Blink camera?
Sync Module: hold the reset button until the LED turns solid red, then release. Blink Mini: hold the button more than 5 seconds while plugged in and the LED is solid red.
How do I reset my Ring doorbell?
Hold the setup button for 20 seconds, then release. It is on the back of internal-battery models and under the faceplate on removable-battery and wired models, per Ring’s help page.
How do I reset a Tapo camera?
With the camera on, hold the reset button with a pin for 5 seconds until the LED blinks red. Some models need 10 seconds. You can also remove the camera in the Tapo app while it is online.
How do I reset a Lorex camera?
Lorex’s help page says to press and hold the reset button for 10 to 15 seconds until the LED blinks rapidly, then reconnect in the Lorex app. A factory reset erases all settings.
How do I reset a eufy camera?
Hold the Sync button, usually on the back, for 10 seconds until you hear two beeps, per eufy’s article updated November 11, 2025.
How do I reset a Reolink camera?
Bullet and dome cameras: power off, hold Reset, power on while holding, about 10 seconds. E1 cameras: hold the button while powering on until a melody plays.
How do I reset an Arlo camera?
Hold the Sync button for about 15 seconds on Pro 3, 4, 5, Ultra and Go 2 until the LED blinks blue, then check for three amber blinks. Pro 2K and Ultra 4K need about 10 seconds.
What if the reset does not work?
Check that the device has power, wait and try again, and note the model. Tapo suggests waiting 10 minutes after power-on. If it still fails, contact the maker’s support.
Get your camera or doorbell working again
Send a photo and the model. You pay after the job.
Setup for cameras you own
Video doorbell installation
Camera offline or not recording
Installation price list
All installation services
Installation by project
Installation guides library
Ring vs Blink vs Eufy
Sources and method. Maker help pages linked in the tables, read October 31, 2026. Arlo shows its date as 07/01/2025 (January 7, 2025). Steps vary by model and firmware, so check the manufacturer’s page for yours. Models not covered by these pages are not listed. Pixl prices are posted prices checked October 31, 2026: $149 + $89 = $238.
About Pixl Canada. Pixl Canada is an installation company based in Edmonton, Alberta, serving cities across Canada with TV mounting, security cameras, appliance installation and smart home setup. Call or text (587) 899-7495. Open Monday to Saturday 8am to 8pm and Sunday 9am to 7pm.