Pixl Canada’s warranty on a mounted TV: if the TV falls, coverage is up to 3 years and the repair costs nothing beyond a mounting fee after the warranty ends; if the mount or TV is crooked, we fix it free for 30 days; if you move the TV to a different wall or height, the warranty does not cover it. Hardware Pixl supplies carries a 1-year manufacturer warranty plus 30 days on labour, wired camera work has 1 year on wiring and parts, and appliance installation has 30 days. This page summarizes the table on our Legal page, which controls. Questions: (587) 899-7495.
PCBy the Pixl Canada install team. Summarized from the warranty table on our Legal page, October 2026.
- TV falls: up to 3 years
- Crooked mount or TV: 30 days free
- Appliances: 30 days
- Questions to ask any installer
- A TV that falls from a Pixl mount is covered for up to 3 years.
- A crooked mount or TV is fixed free within 30 days.
- Moving the TV to another wall is not covered. Moving it to another height is covered for 14 days only, at a mounting fee.
- Ask every installer the same questions before you book. A written warranty is worth more than a promise.
What does the TV mounting warranty cover?
| Situation | Warranty period | Cost within warranty | After it expires |
|---|---|---|---|
| TV mounted, and the TV falls | Up to 3 years | Free | Mounting fee |
| Mount or TV is crooked | 30 days | Free | Remounting fee |
| Re-mounting the TV to a different wall | No coverage | Unmounting fee plus a mounting fee | Unmounting fee plus a mounting fee |
| Re-mounting to a different height | 14 days only | Mounting fee | Unmounting fee plus a mounting fee |
The Legal page holds the full terms. If anything here differs from it, the Legal page controls.
What about hardware, cameras and appliances?
| Service | Warranty period | Cost within warranty | After it expires |
|---|---|---|---|
| Hardware supplied by Pixl | 1 year manufacturer warranty, 30 days labour | Free | Service charge on site, labour for a new install |
| Wired camera installation | 1 year on wiring, 1 year on parts | Free | Diagnosis of the defect, new wire or camera install |
| Camera supplied by Pixl | Manufacturer’s warranty: 1 year on parts, up to 3 years on labour | Free | Site charge and product charge of the new camera install |
| Appliance installation | 30 days | Free | Site service charge and new install service with parts |
What should you ask any TV installer about their warranty?
| Ask | Why it matters |
|---|---|
| What happens if the TV falls, and for how long is it covered? | A fall is the costliest failure. Get the period and what is paid in writing |
| Is the warranty on the labour, the mount, or both? | Hardware and labour can have different periods |
| What counts as a claim, and what voids it? | Moving the TV or changing the wall can end coverage |
| Is it written on the quote or the website? | A written warranty can be pointed to later |
| Who do I call? | Know the phone number before you need it |
For how store installation compares with a local installer, see Best Buy vs a local installer. For choosing a mount, see fixed vs full-motion mounts.
How do you make a warranty claim?
- Call or text (587) 899-7495 or email info@pixlcanada.ca.
- Tell us what happened and send a photo of the TV, the mount and the wall.
- We tell you whether it is covered and book the visit.
TV mounting warranty: frequently asked questions
What if my TV falls off the wall after Pixl mounted it?
Coverage is up to 3 years, and the repair is free within the warranty. After it expires, a mounting fee applies.
What if the TV is crooked?
A crooked mount or TV is fixed for free within 30 days. After that a remounting fee applies.
Does the warranty cover moving the TV to another wall?
No. Moving it to another wall costs an unmounting fee plus a mounting fee.
What about the mount I bought from Pixl?
Hardware supplied by Pixl has a 1-year manufacturer warranty and 30 days on labour.
Do appliances have a warranty?
Appliance installation has a 30-day warranty.
Where are the full terms?
On our Legal page, which controls if anything here differs.
Mounted with a written warranty
TV mounting labour from $79.99. No deposit, and you pay after the job.
Legal and warranty terms
Best Buy vs local installer
TV wall mounting in Canada
TV take down and re-mount service
Same-day TV mounting
TV take-down and reinstall
Sources and method. Summarized from the warranty table on Pixl Canada’s Legal page, October 2026. The Legal page controls if anything here differs. Prices are in Canadian dollars, before tax.
About Pixl Canada. Pixl Canada is an installation company based in Edmonton, Alberta, serving cities across Canada with TV mounting, security cameras, appliance installation and smart home setup. Call or text (587) 899-7495. Open Monday to Saturday 8am to 8pm and Sunday 9am to 7pm.